2 min read

Complete WhatsApp Tutorial: How to Apply for Services Step-by-Step

Detailed step-by-step guide with screenshots showing exactly how to apply for any service through Delhi E-Services WhatsApp in under 5 minutes.

By The Team

Many people are unsure about how to use our WhatsApp service. This complete guide walks you through every single step with real screenshots, so you know exactly what to expect before you apply.

⚠️ Official WhatsApp Number Only:
9250000247
✓ Meta Verified Account
Do NOT use any other number. This is our only official contact.
1

Send “Hi” to Start

Open WhatsApp and send any message like “Hi” or “Hello” to our verified number: 9250000247.

Send Hi message to Delhi E-Services WhatsApp
Tip: You will see “Delhi E-Services” with a blue verified tick — confirms it is our official account.
2

Receive Welcome Message

You will instantly receive a welcome message with three clear options:

  • Apply for Service — Start a new application
  • Order Status — Check an existing order
  • Help / Information — Get assistance
Welcome message with WhatsApp menu options
3

Tap “Apply for Service”

Tap the Apply for Service button to view all available services.

Apply for service button on WhatsApp

You will also see a “Click Here” button to view all services.

4

Select Your Service

After clicking “Click Here,” a full list of services will appear. Tap the service you want.

List of available services on WhatsApp
Example: Birth Certificate — Child Name Not Updated (₹199)
5

Fill Application Details

Enter the required information for your selected service:

  • Service-specific details (required)
  • Email ID (optional, recommended)
  • Alternate mobile number (required)
Filling service application form on WhatsApp
Tip: Alternate number is used if we cannot reach your primary number.
6

Agree to Terms & Submit

  • ✓ Agree to the terms and conditions
  • Apply coupon code if available (optional)
  • Click Submit Application
Agreeing to terms and submitting application
7

Review Application Preview

You will see a complete preview showing:

  • Service name
  • Entered details
  • Contact information
  • Total payable amount
Application preview before payment
Note: Need changes? Use the Edit button before payment.
8

Tap “Pay Now”

After reviewing everything, tap Pay Now. A secure payment link will be sent to you instantly.

Pay Now button on WhatsApp
Note: Payment links are valid for 24 hours.
9

Choose Payment Method

  • UPI Apps: Google Pay, PhonePe, Paytm, BHIM
  • UPI ID: Pay from any device
UPI payment options screen
Tip: You can copy the payment link and pay from another phone if needed.
10

Payment Confirmation

After payment, you receive instant confirmation on WhatsApp.

Payment received confirmation on WhatsApp
✓ Payment received.
Order confirmation arrives within 5 minutes.
11

Order Confirmation

You will receive confirmation containing:

  • Order number
  • Service details
  • Amount paid
  • Next steps
Order confirmation message on WhatsApp
12

Track Order Status Anytime

  1. Send “Hi” again
  2. Tap Order Status
  3. Select your order
Checking order status on WhatsApp

All 12 steps done! Ready to apply?

Start on WhatsApp Now
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