Privacy, Terms & Transparency
Everything is written in plain language. If something is still unclear, contact us and we'll explain.
Privacy Policy
Last updated: February 27, 2026
What Information Do We Collect?
When you use our contact form, we collect your name, email address, phone number (if provided), and the message you write. We also log your IP address for spam prevention purposes only.
When you browse our website, we do not install cookies for tracking, advertising, or analytics. We do not use Google Analytics or any third-party tracking scripts.
How Do We Use Your Information?
Contact form submissions are used solely to respond to your inquiry. We do not sell, trade, or share your personal information with any third party, except when required by law.
We may disclose information if required by a court order or legal process. We will inform you of such requests to the extent permitted by law.
How Long Do We Keep Your Data?
Contact form submissions are retained for up to 12 months for record-keeping purposes, after which they are permanently deleted. You may request deletion of your data at any time by emailing us.
Your Rights
You have the right to request access to, correction of, or deletion of any personal data we hold about you. Simply email helpline.des@gmail.com with your request. We will respond within 5 business days.
Links to Other Websites
Our website may contain links to external sites (such as WhatsApp or social media platforms). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies independently.
Changes to This Policy
If we update this privacy policy, we will note the date of the change at the top of this section. Continued use of the website after a change constitutes acceptance of the updated policy.
Terms of Service
Last updated: February 27, 2026
Acceptance of Terms
By using this website, you agree to these terms. If you do not agree, please do not use the site. These terms are written to be fair to both parties — not to create barriers.
What We Provide
This website provides informational content about our business, our processes, and related industry topics. The articles published here are written to inform — they do not constitute legal, financial, or professional advice unless explicitly stated.
Intellectual Property
All content on this website — articles, text, images, and design — is the intellectual property of Delhi E-Services. You may not reproduce, distribute, or republish any content without written permission.
You may share links to our articles freely.
Our Services
If you engage our business services, a separate written agreement will outline the specific terms, deliverables, timeline, and pricing. That agreement governs the service relationship — not this page.
Dispute Resolution
If a dispute arises from our services, we will first attempt to resolve it through direct communication. We will respond to any complaint within 3 business days and work with you to reach a fair resolution.
If direct resolution is not possible, disputes will be handled according to applicable laws in Delhi, India.
Limitation of Liability
Delhi E-Services is not liable for any indirect, incidental, or consequential damages arising from the use of this website or our services, to the extent permitted by applicable law.
Changes to Terms
We may update these terms periodically. Changes are effective immediately upon posting. We encourage you to review these terms if you return to the site.
Transparency Statement
This section exists specifically to state, plainly and directly, how we operate and why.
Who We Are
Delhi E-Services operates as Pro Digital Bharat Services Private Limited. We are based in Delhi, India. We are not a shell company, a front for another operation, or an anonymous entity.
What We Sell and How
We provide digital services as described on this website. Pricing is discussed directly with each client before any work begins. All agreements are put in writing. There are no hidden fees.
How We Handle Money
Payments are processed through standard, secure payment methods. We do not request payment through unofficial channels (gift cards, wire transfers to personal accounts, cryptocurrency, etc.). If anyone claiming to represent us asks you to pay in an unusual way, do not comply — and contact us immediately at helpline.des@gmail.com.
What Happens If Something Goes Wrong
We have a clear process for resolving issues. If a service does not meet expectations, we will work with you to correct it. Our dispute resolution process is outlined in our Terms of Service above.
What We Do Not Do
We do not make promises we cannot keep. We do not pressure clients into decisions. We do not use fake testimonials or fabricated reviews. We do not engage in deceptive marketing practices.
How to Verify Us
You can independently verify our business registration through government records. You can call our phone number: +91 9250000247. You can visit our office at Delhi, India. You can search for independent reviews. We encourage all of these.
A Note on This Website
This website is not designed to convince you to trust us blindly. It is designed to give you enough information to make an informed decision. Trust should be earned through consistent behavior — and that is what we aim to demonstrate, article by article, interaction by interaction.
Questions About Our Policies?
If anything in this document is unclear or you need clarification, we're happy to explain further.